Why is safety and security training essential for airport personnel?

Safety and security training for airport personnel is crucial primarily because it ensures compliance with FAA regulations and contributes to the overall safety of airport operations. This training equips personnel with the knowledge and skills necessary to identify, respond to, and mitigate potential hazards and security threats. Given the complexity of airport environments, where numerous individuals and assets interact, having well-trained staff helps promote a secure atmosphere for passengers, employees, and cargo.

Furthermore, adherence to regulations set forth by the FAA is not merely a matter of legal compliance; it reflects a commitment to the highest standards of safety that can prevent accidents and incidents. Such training also fosters an understanding of protocols for emergency situations and reinforces best practices in operational security, ultimately protecting lives and property.

The other options, while they may have some relevance to airport operations, do not capture the primary focus of safety and security training. Enhancing customer service, reducing operational costs, and improving employee morale are important aspects of airport management but are secondary to the vital need for safe and secure operations. Thus, option B is the foremost reason highlighting the importance of safety and security training at airports.